Behavioral Interviewing
Behavioral interviewing is a structured interview technique based on the premise that past behavior is the best predictor of future performance. Interviewers ask candidates to describe specific situations they have encountered, the actions they took, and the results they achieved (the STAR method: Situation, Task, Action, Result). This approach helps employers assess candidates more objectively and consistently than traditional interviews. A PEO can help businesses develop behavioral interview guides, train hiring managers on effective interviewing techniques, and improve the overall quality of their hiring process.